Every customer, post the completion of the service and delivery of digital report, can rate and review the service under the following parameters:
a. On Time Delivery
d. Quality of Work
e. Value for Money
ECO administrators, continuously monitors the services being performed and the ratings from the customers. When rating is low for certain parameters, ECO will ensure to improve these at the earliest possible time. In certain scenarios, ECO will also refund the entire money the customer has spent while ordering the service.