Droom Trust Logo
OBV
Independent, Objective and Unbiased Pricing by OBV
History
Vehicle Historical Records by Droom History
ECO
Certified Vehicles with 1,100 Rigorous Inspection Points by ECO
Buyer Protection
Droom Buyer Protection: Hassle Free Return, 6 Months Warranty with upto ₹ 50 Lacs Coverage and OBV Buyback

About Droom

Droom is a technology and data science company that facilitates automobile buying and selling online through a combination of our asset-light automobile e-commerce platform along with a technology-driven vertically integrated proprietary ecosystem of products and services for the automobile industry. We offer a 21st-century e-commerce experience for automobiles and is one of the leading e-commerce platforms for used cars sales in India. We are the only major Indian player with a completely online transactional model and offer one of the largest selection of automobiles amongst the major online players in India with over 1.15 million vehicles listed that includes both used and new cars and two-wheelers, and other vehicles, as of September 30, 2021. Our automobile e-commerce platform, which includes our website and mobile apps, offers users convenience and a curated experience to buy and sell new and used vehicles and encompasses every element of automobile buying from searching for a vehicle, creating buying requirements, price discovery, booking, certification to purchase and financing and doorstep delivery.

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Droom’s Highly Unique Business Model

  • Droom’s disruptive approach for sourcing, selling and certifying used automobile is creating waves globally
  • Pure-play E-Commerce for automobile with no physical stores or own inventory
  • Proprietary and Tech driven scalable ecosystem services for building trust and certifying vehicles with iron clad promise
  • Droom is the only platform that sells both new and used
  • Droom is the only platform that sells every type of vehicle from bicycle to plane
Droom Business Model

How Droom Builds Trust

Independent, Objective and Unbiased Pricing by OBV

Independent, Objective and Unbiased Pricing by OBV

Vehicle Historical Records by Droom History

Vehicle Historical Records by Droom History

Certified Vehicles with 1,100 Rigorous Inspection Points by ECO

Certified Vehicles with 1,100 Rigorous Inspection Points by ECO

Hassle Free Return

Hassle Free Return

6 Months Warranty with Upto 50 lacs Buyer Protection

6 Months Warranty with Upto 50 lacs Buyer Protection

OBV Buyback

OBV Buyback

General

  • Droom has created India’s largest community of auto dealer so that they can sell online vs.waiting to become irrelevant
  • Droom has 250k+ automobile and second best has 5,000
  • Droom does crowd sourcing for used automobile
  • Marketplace model harness distributed network of 21.8k dealers, tens of millions individual sellers and dozen of OEMs
  • Proprietary Cloud Dealer Platform helping dealers to sell anytime, anywhere using any device
  • Strong and highly engaged dealer community
  • Strong and proprietary auto dealers selection screening process
  • Harness supply independent of physical catchment centers
  • Harness supply without people, working capital, holding cost and holding risk
How

Why Prices are Low at Droom

  • Higher listing density makes price fairer for buyer and fast trade velocity for seller
  • No physical store, own inventory, or people heavy business
  • Heavy use of technology and data
  • Economy of scale and scope that beings down costs
  • Seller and Droom has higher motivation for faster trade velocity and more volume vs higher margin
  • Culture of frugality and measurement
  • Droom does not have to do buy low and sell high due to its choice of business model
Why Prices are Low at Droom

How Droom Offers Convenience Second to None

common.droom_offer
Buy or sell from comfort
of your home or office
Droom Offers
Buy or sell 24/7
and 365 days
Droom Offers
Hassle free loan &
insurance
Droom Offers
Delivery
and returns
managed by Droom
Droom Offers
One marketplace but offers both used or new and car or any other vehicles
Droom Offers
Tech, data and ecosystem driven services with scale and reach not availability by anyone

What Keeps Droom Honest

  • We are dedicated and committed to buyers and work very passionately to give them trust, selection, low price and convenience second to none
  • Not owning used vehicle inventory but having full skin in the game for inspection and certification
  • Not having expensive physical retail stores, procurement centers, warehouses and people heavy operations
  • Only company with no conflict of interest in used automobile buying and selling with full transparency
  • Our proprietary and tech driven ecosystem of service for certification and trust building are independent, objective, and unbiased
  • We are not in the business of buy low and sell high but sell faster

Our Offering

Vehicles

Vehicles

Droom offers India’s largest selection of automobiles with over 2.9 lacs vehicles online in 1,100 cities

Research Tools

Research Tools

Selection of Assorted Droom branded products.

Certification Services

Certification Services

Technology driven products that enable building trust and convenience while buying an automobile.

Why Droom

  • Wide Selection
  • Low Price
  • 1100 Point Inspection
  • Easy Loan & Insurance
  • Home Delivery
  • Warranty & Return
Why Droom

How Droom Works

  • 01

    Create vehicle requirements and get perfect matches, or search from the largest collection of automobiles and find your dream vehicle

    Create Requirement
  • 02

    Raise Requests on your favorite vehicles and get end-to-end buying assistance from a dedicated Relationship Manager

    Unlock match for final
  • 03

    Buy with confidence with
    only 3% as fully
    refundable token amount

    Token Amount
  • 04

    Make 97% remaining
    payment on vehicle delivery
    at your doorstep

    common.vehile_delivery

Testimonials

FAQs

With the presence of over 21.8k dealers, an extensive selection of over 250K automobiles, and over 10 million individual sellers in 1,100 cities across India, Droom is India's largest online automobile platform and among the largest E-commerce companies. Droom harnesses technology, data science, AI, and IoT driven ecosystem of products and services to lead a steady transformation of the online automobile sphere with trust, reliability, and convenience.

For a Buyer, the Journey is as follows:

  1. Explore the Vehicle
  2. Pay 2-3% Token Amount
  3. See the Vehicle
  4. Confirm Your Choice
  5. Pay the Remaining 97-98%
  6. Own Your Dream Vehicle

Droom ensures the best of service via:

  1. Wide Selection
  2. Low Price
  3. Home Delivery
  4. Easy Loan & Insurance
  5. 1100+ Inspection Points
  6. Warranty & returns

Buyer Trust is the Ultimate Aim of Droom and to Achieve that, We Offer:

  1. Independent, Objective and Unbiased Pricing by OBV
  2. Vehicle Historical Records by Droom History
  3. Certified Vehicles with 1,100 Rigorous Inspection Points by ECO
  4. Droom Buyer Protection: Hassle Free Return, 6 Months Warranty with upto ₹ 50 Lacs Coverage and OBV Buyback

By checking the history, price and condition of the vehicle before purchasing/selling, you can get the best vehicles from Droom. To check them via:

  1. OBV: A tool for checking the price of vehicle before buying/selling
  2. ECO: Your trusted Vehicle Inspection tool
  3. History: A tool to showcase the elaborated history including flood damage in just 10 secs

Yes, Droom has the availability of old & new vehicles. Droom is your one-stop destination for all the vehicle needs.

Yes, Droom has the availanility of 613 Electric Cars listed for sale in India at starting price of Rs.1,20,000. All Electric Cars come with a full circle trust score.

Yes, Autoparts and accessories are available on Droom- your one stop solution for all the auto needs. To save additionally on autoparts and accessories visit droom.in/vehicle-essentials

Yes, Droom offers various discounts and promotions on products and services across the website to benefit the customers.

To get assistance related to the desired products/services, click on the "contact us on whatsapp" icon on the top right cornet of the home page. You can also send in your queries by filling up the contact us form

You can now decide the best vehicle for you in few simple steps:

  1. Visit droom.in/buy
  2. Create a requirement of the car by choosing from the following categories:
    • Old or New
    • Colour
    • Make Model
    • Body Type eg: SUV, Sedan etc
  3. Select the vehicle of your choice from the wide ramge shared

Buying an automobile can be a lot more convenient, providing you with a wider variety to choose from and time-saving.

Any buyer can get a fair market price in few secs via Droom's OBV- A data science driven, algorithmic pricing engine that can help a buyer in finding the right price of the vehicle.

A buyer can get the vehicle's condition by getting it inspected by the handpicked best certified technicians. He/she can get complete transparency, visibility with exhaustive checkpoints and get faulty parts repair estimate, with the help of ECO Inspection.

A Buyer can find the history of any vehicle in just 10 seconds using History which is India's largest national repository for vehicle history that offers used history report for nearly 200 Million of the total 220 Million registered vehicles in India. History report provides overall information about a vehicle's background, covering up to 50 different history records at just Rs.129/-

For any Insurance related assistance, follow these simple steps:

  1. Visit droom.in/insurance
  2. Click "Insure Now"
  3. Fill -in Your Details in the Pop-Up and We Will Get Back to You

For any Insurance related assistance, follow these simple steps:

  1. Visit droom.in/insurance
  2. Click "Insure Now"
  3. Fill -in Your Details in the Pop-Up and We Will Get Back to You

RSA- Roadside Assistance is the anwer to all your last minute auto-needs:

  1. 24*7 Roadside Assistance in the country.
  2. Punctured tyre replacement with stepney on the spot.
  3. Jumpstart service
  4. Minor fault repair service
  5. Key replacement assistance
  6. Service delivery within 30 minutes after receiving the call
  7. City route & map guidance
  8. Highway services

An extended warranty is an additional warranty that you can purchase while you buy your desired vehicle. There are various options for used vehicle warranty and all the credit for the same goes to the growing demand for used vehicles in India.

Below are the top 7 benefits of Extending Vehicle Warranty:

  1. Get Extended Coverage
  2. Peace of Mind with Assured Safety
  3. Save Huge on Expensive Repairs
  4. It Covers Crucial Auto Parts Too
  5. Helps Getting Greater Resale Value
  6. Coverage Options
  7. Reliable Customer Service

"Getting Loan at Droom is Easy:

  1. Apply for Droom Credit
  2. Get Loan Decision in 30 Secs
  3. Upload Required Documents
  4. Get Your Loan Disbursed Without Any Signature or Documents

You can Easily Refinanace Your Loan and Lower Your EMI in the Following Steps:

  1. Fill in the basic information about your Aadhar card, PAN card, office, home, and family details.
  2. The system generates your credit report for free.
  3. Check out the various lender source and their respective used car loan interest rates which are generated for your Credit Report.
  4. Once you decide on the lender, the next is the documentation part wherein you have to upload documents such as salary slips for the last 6 months, Aadhar card, Bank statement, etc.
  5. The lender connects with you to disburse your loan.

Currently, the best ongoing offers are:

  1. Used Cars - Up to Rs.50,000 Off
  2. New Cars - Up to 30,000 Cashback
  3. Bikes - Up to Rs. 20,000 Off
  4. Scooter - Up to Rs.1500 Off
  5. Merchandises: Up to70% Off
  6. EV - Rs.1500 Cashback + Free Helmet
  7. Accessories & AP - Flat Rs.1000 Off

Buyer surety is an extended warranty given to the buyer of a used vehicle for a period of 6 months from the date of purchase. The total amount covered for two-wheelers and four-wheelers vary and depend on the category. The maximum claim (eligible) for two wheelers is 20 lacs, while for four-wheelers the maximum eligible claim is 50 lacs. Refer to the Terms and conditions for detailed breakdown of the parts covered under buyer surety.

A concierge service is a complete vehicle buying service guide that handles every part of the buying process for the buyer including:

  1. Personalized Negotiations
  2. Dedicated Auto Experts VIP Assistance for 30 Days
  3. Assistance in Loan Approval
  4. Free Certified Vehicle Package
  5. Special Vehicle Delivery Experience
  6. Roadside Assistance
  7. RTO (RC Transfer) Assistance
  8. Insurance Assistance

Yes, Flatbed delivery service by Droom allows for easy delivery of the booked vehicle at the buyer’s doorstep or preferred delivery location. This service promises a delightful and convenient delivery experience of your dream vehicle from the comfort of your home

Quick sell is fast and quick vehicle selling platform wherein, you can

  1. Provide Vehicle Details & Create a Listing
  2. Activate Listing & Monitor Live Auction
  3. Choose the Highest Bidder & Get Paid

Through our Droom Auction pricing format, it allows buying and selling of automobiles using a bidding process wherein the vehicle is sold to the highest bidder. By providing this trading mechanism, we allow buyers to buy vehicles at unique prices. Droom Auction specifies the minimum bid value and also the minimum bid increment value. The highest bidder is obligated to buy the vehicle and can meet the seller to close the deal.

Yes, Droom also allows you to exchange your vehicle with your dream vehicle. With Droom you can even find the best exchange value for your vehicle

Token Amount is the 2% - 3% (Depending upon the category) of the final selling price that is paid as advance money by the buyer on Droom’s online platform. Rest 98% - 97% of the final selling price is paid directly to the seller (100% Final selling price = 2% Token Amount + 98% final value payment). It is fully refundable, no questions asked, under Buyer Protection. Once buyer pays the token amount the listing gets deactivated and buyer can meet the seller to test drive and inspect the vehicle before closing the transaction. In case of order cancellation token amount is processed within 5 business days.

The Token Amount for buyer is fully refundable (no questions asked) and covered under Droom Buyer Protection in all the cases until or unless transaction is not completed. The refund is initiated within 5 business days after the cancellation of the order. After 5 business days, the initiation of refund shall vary on case to case basis solely be Droom's discretion and decision of Droom shall be final and binding.

Droom is an e-commerce platform for automobile buying and selling where authorized dealers and sellers are listed on the website and buyers.

When deciding whether to buy a new or used automobile, there are several factors to consider:

Price: Used cars are generally less expensive than new cars, but the price can vary depending on the make, model, year, and condition of the car.

Depreciation: New cars typically depreciate in value more quickly than used cars, which means that a used car may hold its value better over time.

Maintenance and repairs: A new car is less likely to require maintenance and repairs in the short term, but over time, it may require expensive repairs that are not covered by warranty.

Features: New cars often come with the latest features and technology, while older used cars may not have these features."

Buying with a loan:

Allows you to spread out the automobile's cost over time, making it more affordable in the short term.

Can help you build credit if you make your loan payments on time.

Buying without a loan:

Allows you to own the automobile outright, without making monthly payments or paying interest.

Can give you more negotiating power with the seller, as you'll be paying in cash.

When deciding whether to buy or lease an automobile, there are several factors to consider:

Buying:

Ownership: When you buy a car, you own it outright and can keep it as long as you want.

Cost: Over time, buying a car may be less expensive than leasing, as you won't have to make monthly lease payments and can keep the car for as long as you want.

Leasing:

Lower monthly payments: Lease payments are typically lower than monthly loan payments, which can make leasing more affordable in the short term.

Fewer maintenance costs: When you lease a car, it's usually still under warranty, so you won't have to pay for any major repairs during the lease term.

The main difference between an automatic car and a manual car is that a manual has three pedals – the brake, the accelerator, and the clutch. The driver presses the clutch while manually changing gears using the gearbox. Automatic cars change gears on their own.

Diesel: Diesel engines are known for their efficiency and durability. They typically get better fuel economy than petrol engines, and are often preferred for heavy-duty trucks and SUVs.

Petrol (Gasoline): Petrol engines are the most common type of engine used in automobiles. They are known for their smooth and quiet operation, and are often preferred for smaller cars and sporty vehicles.

Compressed Natural Gas (CNG): CNG is a cleaner-burning alternative to petrol and diesel, and is often used in fleet vehicles and public transportation. CNG engines emit fewer pollutants than petrol and diesel engines, and can provide cost savings over time.

Electric Vehicle (EV): EVs use electric motors and batteries to power the vehicle, and produce zero emissions while driving.

Hybrid: Hybrid vehicles use both an internal combustion engine (usually petrol) and an electric motor to power the vehicle. This allows for better fuel economy than a conventional petrol engine, and can also provide some of the benefits of an EV, such as regenerative braking.

When it comes to choosing between a hatchback and a sedan, there are a few key factors to consider:

Hatchback:

More cargo space: A hatchback typically has more cargo space than a sedan due to its rear hatch, which can be more versatile for carrying larger or bulkier items.

Better visibility: A hatchback often has better rearward visibility than a sedan, as the rear window is typically larger and less obstructed.

Sedan:

More passenger space: A sedan often has more passenger space, including more legroom in the back seat, making it a better choice for families or long road trips.

More refined: A sedan typically has a more refined appearance, with a sleeker roofline and cleaner lines, which can be more visually appealing for some buyers.

When deciding between a sedan and an SUV, here are some factors to consider:

Sedan:

Better fuel efficiency: Sedans often have better fuel efficiency than SUVs due to their smaller size and lighter weight, which can result in lower gas costs over time.

More affordable: Sedans typically cost less than SUVs, both in terms of the initial purchase price and ongoing maintenance costs.

SUV:

More space: SUVs generally have more passenger and cargo space than sedans, making them a good choice for families or anyone who needs to carry large or bulky items.

Better visibility: SUVs often have a higher driving position and more glass area, providing better visibility and a sense of safety on the road.

India: Some popular automobile brands from India include Tata Motors, Mahindra & Mahindra, and Maruti Suzuki. These brands are known for their affordability and value, and are often preferred for their fuel efficiency and low maintenance costs.

Korea: Popular automobile brands from Korea include Hyundai and Kia. These brands are known for their reliability, quality, and affordability. They are often preferred for their advanced technology and features, as well as their stylish design.

Japan: Popular automobile brands from Japan include Toyota, Honda, and Nissan. These brands are known for their reliability, fuel efficiency, and quality. They are often preferred for their advanced safety features and innovative technology.

Germany: Popular automobile brands from Germany include BMW, Mercedes-Benz, and Audi. These brands are known for their luxury, performance, and engineering. They are often preferred for their advanced technology, high-end features, and precision engineering.

United States: Popular automobile brands from the United States include Ford, General Motors, and Tesla. These brands are known for their innovation, power, and versatility. They are often preferred for their advanced features, such as infotainment systems, and their ruggedness for off-road driving.

In case of any required assistance, buyer can contact us through multiple channels.

Call us on: 9650080808

Connect on whatsapp: +91-9643242126

Write to us: assist@droom.in

Droom offers ECO inspection service to that informs the buyer about the in and out condition of the car by conduscting inspection across 1100+ checkpoints so you bid adieu to test drive once and forever.

You can get a specific state or city number, provided you must submit the local residency documents to the respective RTO. Also, if there is a transfer of state you will have to get the NOC from the previous state and pay the extra road tax to the transferring state.

The Regional Transport Office takes care of the RC Transfer. However, RC can only be transferred only after the provision of relevant documents.

Yes, You can sell your car at Droom as an individual seller or as a dealer. To know about the detailed process visit https://droom.in/seller-central

Yes, Droom offers Buyback on the cars purchased from Droom. OBV Buyback Guarantee is a program offered by Droom to assure the buyers that 3 years from now they will be able to sell the car to Droom’s dealers at buyback price. If Droom dealer is unable to buy, Droom will buy the vehicle.

A dealer who has listed his/her vehicles/inventory online and is cross-selling or upselling services on an online platform is known as a cloud dealer.

Droom Certification offers an independent pricing, condition and history certification report of vehicles. It is based on Droom’s proprietary tools ECO, OBV and History.

Yes, You can buy a new vehicle from Droom.

Droom is a technology and data science-driven company that facilitates automobile buying and selling online. So, for every stage of the new vehicle buying experience, Droom has the right set of tools for the buyers.

  1. Calculate Total Cost of Ownership of a vehicle for 5 years based on insurance cost, fuel cost, service cost, tyre change cost, and depreciation.
  2. Calculate the affordability to purchase a vehicle based on your monthly income and expenditure.
  3. Calculate the EMI of the vehicle loan before you apply for one.
  4. Choose a suitable car as per Droom Suggest on the basis of category, budget, city, purpose, and family size.

Every transaction on Droom is covered by Droom Buyer Protection and offers up to 50 Lacs Buyer Surety.If you are looking for the best vehicles to buy, Droom is the best platform for you.

It is not recommended to take loan and insurance from a non- trusted partner since it can lead to higher interest percentage and much less coverage in comparison to a trusted service provider. Visit Droom today for any loan and insurance associated assistance.

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