Droom Trust Logo
OBV
Independent, Objective and Unbiased Pricing by OBV
history
Vehicle Historical Records by Droom History
ECO
Certified Vehicles with 1,100 Rigorous Inspection Points by ECO
Buyer Protection
Droom Buyer Protection: Hassle Free Return, 6 Months Warranty with upto ₹ 50 Lacs Coverage and OBV Buyback

About Droom

Droom is a technology and data science company that facilitates automobile buying and selling online through a combination of our asset-light automobile e-commerce platform along with a technology-driven vertically integrated proprietary ecosystem of products and services for the automobile industry. We offer a 21st-century e-commerce experience for automobiles and is one of the leading e-commerce platforms for used cars sales in India. We are the only major Indian player with a completely online transactional model and offer one of the largest selection of automobiles amongst the major online players in India with over 1.15 million vehicles listed that includes both used and new cars and two-wheelers, and other vehicles, as of September 30, 2021. Our automobile e-commerce platform, which includes our website and mobile apps, offers users convenience and a curated experience to buy and sell new and used vehicles and encompasses every element of automobile buying from searching for a vehicle, creating buying requirements, price discovery, booking, certification to purchase and financing and doorstep delivery.

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Droom’s Highly Unique Business Model

  • Droom’s disruptive approach for sourcing, selling and certifying used automobile is creating waves globally
  • Pure-play E-Commerce for automobile with no physical stores or own inventory
  • Proprietary and Tech driven scalable ecosystem services for building trust and certifying vehicles with iron clad promise
  • Droom is the only platform that sells both new and used
  • Droom is the only platform that sells every type of vehicle from bicycle to plane
Droom Business Model

How Droom Builds Trust

Independent, Objective and Unbiased Pricing by OBV

Independent, Objective and Unbiased Pricing by OBV

Vehicle Historical Records by Droom History

Vehicle Historical Records by Droom History

Certified Vehicles with 1,100 Rigorous Inspection Points by Eco

Certified Vehicles with 1,100 Rigorous Inspection Points by Eco

Hassle Free Return

Hassle Free Return

6 Months Warranty with Upto 50 lacs Buyer Protection

6 Months Warranty with Upto 50 lacs Buyer Protection

OBV Buyback

OBV Buyback

Why Droom has Selection that No Body Can Match

  • Droom has created India’s largest community of auto dealer so that they can sell online vs.waiting to become irrelevant
  • Droom has 250k+ automobile and second best has 5,000
  • Droom does crowd sourcing for used automobile
  • Marketplace model harness distributed network of 21.8k dealers, tens of millions individual sellers and dozen of OEMs
  • Proprietary Cloud Dealer Platform helping dealers to sell anytime, anywhere using any device
  • Strong and highly engaged dealer community
  • Strong and proprietary auto dealers selection screening process
  • Harness supply independent of physical catchment centers
  • Harness supply without people, working capital, holding cost and holding risk
How Droom Builds Trust

Why Prices are Low at Droom

  • Higher listing density makes price fairer for buyer and fast trade velocity for seller
  • No physical store, own inventory, or people heavy business
  • Heavy use of technology and data
  • Economy of scale and scope that beings down costs
  • Seller and Droom has higher motivation for faster trade velocity and more volume vs higher margin
  • Culture of frugality and measurement
  • Droom does not have to do buy low and sell high due to its choice of business model
Why Prices are Low at Droom

How Droom Offers Convenience Second to None

Droom Offers
Buy or sell from comfort
of your home or office
Droom Offers
Buy or sell 24/7
and 365 days
Droom Offers
Hassle free loan &
insurance
Droom Offers
Delivery
and returns
managed by Droom
Droom Offers
One marketplace but offers both used or new and car or any other vehicles
Droom Offers
Tech, data and ecosystem driven services with scale and reach not availability by anyone

What Keeps Droom Honest

  • We are dedicated and committed to buyers and work very passionately to give them trust, selection, low price and convenience second to none
  • Not owning used vehicle inventory but having full skin in the game for inspection and certification
  • Not having expensive physical retail stores, procurement centers, warehouses and people heavy operations
  • Only company with no conflict of interest in used automobile buying and selling with full transparency
  • Our proprietary and tech driven ecosystem of service for certification and trust building are independent, objective, and unbiased
  • We are not in the business of buy low and sell high but sell faster

Our Offerings

vehicles

Vehicles

Droom offers India’s largest selection of automobiles with over 2.9 lacs vehicles online in 1,100 cities

Research Tools

Research Tools

Selection of Assorted Droom branded products.

certification service

Certification Services

Technology driven products that enable building trust and convenience while buying an automobile.

Why Droom

  • Wide Selection
  • Low Price
  • 1100 Point Inspection
  • Easy Loan & Insurance
  • Home Delivery
  • Warranty & Return
Why Droom

How Droom Works

  • 01

    Create vehicle requirements and get perfect matches, or search from the largest collection of automobiles and find your dream vehicle

    Create Requirement
  • 02

    Unlock match for final
    inspection and certification
    before you buy

    Unlock Match
  • 03

    Buy with confidence with
    only 3% as fully
    refundable token amount

    Token Amount
  • 04

    Make 97% remaining
    payment on vehicle delivery
    at your doorstep

    Vehicle Delivery

Testimonials

FAQs

With the presence of over 21.8k dealers, an extensive selection of over 250K automobiles, and over 10 million individual sellers in 1,100 cities across India, Droom is India's largest online automobile platform and among the largest E-commerce companies. Droom harnesses technology, data science, AI, and IoT driven ecosystem of products and services to lead a steady transformation of the online automobile sphere with trust, reliability, and convenience.

Droom simplifies the buying journey with precise touchpoints to know the buyer's requirement and offer precise solutions in the form of “Best Matches”.

Create vehicle requirement < Unlock match for inspection < Pay 3% token amount < Pay remaining payment on vehicle delivery at your doorstep

Droom Trust is all about establishing an independent and objective automobile e-commerce platform with 21st century AI machine learning tools. Experience independent, objective and unbiased pricing with Orange Book Value as Droom History brings vehicle historical records of over 200 Mil+ vehicles. All the vehicles listed online at Droom are put through a stringent 1,100-point Eco inspection for quality and performance certification. Under Droom Buyer protection, the company ensures hassle-free return, 6 months warranty with up to Rs. 50 lacs coverage and OBV buyback to build trust amongst its audience.

Droom brings to you a massive selection of 250K+ automobiles and over 10 million individual sellers in 1,100 cities across India. The company operates with 100% transparency to tell buyers the exact condition of a vehicle. No guesswork, no unnecessary hassles, just create your vehicle requirement to find the best vehicle matches for your precise requirement. Also, with Buyer Protection, the company ensures hassle-free return, 6 months warranty with up to Rs. 50 lacs coverage and OBV buyback.

Token Amount is a small part (3%) of the final selling price which a buyer pays beforehand. It is a commitment fee to unlock seller contact details as well as vehicle details which includes respective vehicle certification and reports. The token amount varies depending upon the vehicle category.

Droom brings 21st-century auto-financing loans and insurance services. All you have to do is go online to access the official Droom Loan & Insurance web page, fill in the respective details, and be done with paperless formalities within seconds. The company brings leading banks, NBFC’s, and all the reputed lenders under one roof for you. For seamless processing, you must possess all the necessary documents such as AADHAR number, PAN, Address proof, vehicle details, personal information, etc.

Visit https://droom.in/rsa to apply for Roadside Assistance. You can choose between the Basic and Premium package depending upon the respective package benefits to your liking and requirements.
For an extended warranty, you can simply visit the official Droom extended warranty page to opt for any of the packages available online. All you have to do is provide the basic vehicle information to secure vehicle repair costs with Droom’s extended warranty plans.

Droom Concierge services are tailor-made for people looking for assistance to get the RC transfer and RTO work done. It’s one of its kind services wherein you not only get expert assistance to select the right car but get total 360-degree solutions to sort all formalities of RC transfer and RTO work at nominal prices.

Droom has curated a transparent model for vehicle buying. Once a buyer pays the part of the final selling price in the form of a token amount, they get access to complete vehicle details along with seller details. The rest of the selling price is directly paid to the seller within the Transaction Closure Period (3-5 days) by the buyer for keys handover.

Under Buyer protection, a buyer gets free vehicle cover of up to ₹50 Lacs for specific vehicles and can choose to return the vehicle within 6 months. In case a buyer wants to return the purchased vehicle, the company takes the vehicle back according to the current OBV vehicle estimation.

Trusted by over 527 million users worldwide and leading OEMs, Orange Book Value is the de-facto used vehicle price estimation tool online. Based on 21st century AI machine learning, it generates a Fair Market Price of any used vehicle within 10 seconds. Buyers can even get a 20% higher used vehicle price with OBV price estimation before selling it to auto-dealers or others.

Eco inspection is a 1,100 points exhaustive inspection checkup carried out by industry experts to determine the true condition and performance of a vehicle. Anyone looking to evaluate their vehicle can schedule an ECO inspection online to receive doorstep services. A digital inspection report is generated post-inspection to be shared for the reference of vehicle owners.

Droom History is an extensive library of over 200 Mn+ vehicles. It provides vehicle information covering over 50 different history records. From flood damage, accident history, service log, theft history, loan & insurance history, and other sets of important information, you get total access to the vehicle’s past to know its real condition and worth.

Under Droom Buyer Protection, the token amount and the full selling amount, if paid by a buyer, are secured to be refunded in case a buyer chooses to cancel the deal for misleading vehicle information or insufficient documents.

If a buyer chooses to return the vehicle, the company takes back the vehicle according to the current OBV used vehicle valuation.

It is advised for the buyers to check all the necessary documents such as insurance cover, existing loan papers, service logs, RTO documents, and all once they get in contact with the seller post paying the token amount. You can also opt for the Droom History report to find all the pertinent details and vehicle documents within 10 seconds.

You can raise a dispute by logging into “My Account/Store Manager”. Select between buying or selling depending upon if you are a buyer or a seller, choose the respective order, and raise the dispute to get swift solutions for your queries.

As a part of the last mile fulfillment services, with Droom velocity, the company delivers the car to the registered home address of the buyer. The car is shined and buffed to be delivered in a pristine condition to match up with the excitement of buyers getting their dream car at home.

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