Buyer Tips

Can I sell as a dealer?

Yes, anyone looking to sell vehicles online can be a dealer at Droom. Visit https://droom.in/dealer/account-signup to join the largest community of automobile dealers to reach out to more than 20 Cr online buyers and enjoy the seamless experience delivered by tech-driven products.

How can I sell at Droom?

You can sell your vehicle as an Individual seller, or dealer, or opt for premium Concierge services wherein a dedicated auto-expert offers all-around assistance for a seamless experience.

What all I can sell at Droom?

Droom brings a unique proposition for sellers. From bikes, motorbikes, and cars, to even planes, you can sell your vehicle by creating a vehicle listing in simple to follow steps as mentioned at https://droom.in/listing-wizard-new.

How will I get buyers?

Once you create your vehicle listing online at Droom, the company brings you in contact with over 20 crore online buyers in PAN India along with an extensive network of over 20K verified and committed dealers. You get notified in the form of “Best Matches” whenever a buyer gets the respective requirement in their “Best Matches” list. Once you accept the match, you can converse with the buyer to carry forward the communication.

How will I get payment?

Droom felicitates seamless communication between buyer and seller. The company asks the buyer to commit to a particular listing by paying a 3% token amount on the final selling price. Once convinced and sure of their purchase, the buyer transfers the remaining amount directly to the seller’s account. Out-of token amount service fee based on category.

What is the selling service fee?

Droom charges a part of the token amount as a selling service fee, based on the vehicle category, from the sellers. Once the transaction is completed in the Transaction Closure Period, the remaining part of the token amount is transferred into the bank account of the sellers.

 Who will take care of the inspection?

Every vehicle listed at Droom is put through a stringent 1,100-point inspection check-up to determine an unbiased vehicle condition and performance. You can schedule an Eco inspection at https://ecoinspection.in/ to receive doorstep services. A digital is generated as well for the reference to be shared over smartphones or e-mails. You can choose any of the available packages among Basic, Premium, and Premium+ Inspection.

Who will take care of pricing?

Droom goes beyond guesswork to integrate 21st century AI machine learning tool, Orange Book Value, for vehicle valuation. A seller can choose to sell their vehicle in different pricing categories which include “Fixed Price”, “Best Offer”, and “Auction”. While Fixed Price allows you to sell the vehicle at a fixed price, you can negotiate for a higher price with “Best Offer”, and with Auction, you simply pick a selling price to finally settle for the highest vehicle bid by the interested buyers.

Who will take care of the handover and delivery?

Droom Velocity fulfills the handover and vehicle order delivery. The ordered vehicle is delivered amidst all the fanfare in sync with the excitement of the buyer at their registered address.

What are the seller’s main policies?

To check the seller’s main policies, visit https://droom.in/seller-policies-and-rules.

How do I create a listing?

Visit Droom’s listing wizard, https://droom.in/listing-wizard, to create vehicle listings on the go. Make sure you provide all the necessary vehicle information along with opting for Droom’s 21st-century AI machine-learning tools for pricing, inspection, and history certification.

Can I change my existing listing?

The Express Update Listing option allows a user to update the listing status, selling price,

To update/change your listing, visit your Store Manager account and click on “My Listings”. Select the “Active listing” that you want to update.

What if a vehicle is not selling?

Droom felicitates seamless communication between buyers and sellers with sophisticated tech integration such as competitive pricing (Check OBV), inspection reports, history reports, and a verified seller badge. From rich information to tech innovation, the company maximizes the reach and selling potential of any vehicle, however, cannot guarantee the sales of each vehicle online at Droom.

Is there any limit on the number of listings?

Droom allows a seller/dealer to create an unlimited listing for free. If you are looking to upload a bulk listing, visit, https://droom.in/university/how-to-upload-bulk-listing, to know more.

Do you charge for the listings?

No, Droom does not charge any amount for listing creation.

Is there any one-time charge?

No. When you sell at Droom, you pay only when you sell in the form of a performance-based transactional fee.

What if I need hand-holding or guidance to select the right car?

While we ensure total assistance through Droom Assist, check out the Droom Concierge services wherein you can avail the premium assistance from industry experts at nominal prices.

Are there any self-help tools or training?

You can access 100+ hours of online training from Droom University at https://droom.in/university. From helping sellers create a perfect listing, tips to maximize the chances of making a sale, and all that a seller must know to enjoy a hassle-free experience are there for anyone looking for self-help tools or training.

What if there is any dispute?

You can raise a dispute by logging into “My Account/Store Manager.” Select between buying or selling depending upon if you are a buyer or a seller, choose the respective order, and raise the dispute to get swift solutions for your queries.

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