Buyer Tips

What is Buyer Surety

Free Comprehensive
Warranty on Used
Rs. 50 Lacs
Valid for
6 Months
6 Months

Benefits for Buyers

Droom Buyer Surety helps buyers in the following ways:

How it works
Surety Against Costly
Breakdowns and Unexpected
Hassle Free and Quality
No Extra Charge for Getting
Buyer Surety
Pan India
How it works

Shop Used Vehicles by Category


Buyer Surety FAQs

Buyer surety is an extended warranty given to the buyer of a used vehicle for a period of 6 months from the date of purchase. The total amount covered for two-wheelers and four-wheelers vary and depend on the category. The maximum claim (eligible) for two wheelers is 20 lacs, while for four-wheelers the maximum eligible claim is 50 lacs. Refer to the Terms and conditions for detailed breakdown of the parts covered under buyer surety.
  1. Vehicle should be less than 7 years old and should have run less than 1,00,000km
  2. Commercial vehicles are not eligible for buyer surety, only personal vehicles
  3. Warranty repair only at a dealer or an ITGI Authorized service center
  4. Not all makes and models for personal vehicles are eligible for warranty under buyer surety
Maruti, Hyundai, Datsun, Honda, Mahindra, Renault, Nissan, Tata, Toyota, VW, Mitsubishi, Chevrolet, Daewoo, Fiat, Ford, Isuzu, Jeep, Lexus, SsangYong, Skoda, BMW, Mercedes Benz, Audi, Jaguar, Land Rover, Mini, Volvo (Note: Not all the models and trims under these brands are covered under buyer surety, decided by the vendor)
Hero, Honda, TVS, Suzuki, Bajaj, Aprilia, Royal Enfield, Mahindra, KTM, Yamaha (Note: Not all the models and trims under these brands are covered under buyer surety, decided by the vendor)
When the user buys a used vehicle, which is eligible for buyer surety, he gets a button for ‘Get Free Warranty’ under his ‘Orders history’ section for his listing in ‘completed’ status. The button is only available for the first 15 days post the purchase of the vehicle, after which the user cannot apply for buyer surety. The user can fill the form which requires some mandatory inputs. Post form submission of the form, the details are sent to the vendor for processing who provides the policy document back in return.
The details required for applying for buyer surety are sensitive and are prone to human typing error. The user must ensure that he is entering the correct chassis number, registration number while filling the form, otherwise the policy will not be rejected from the vendor side.
The claim amount for the user’s vehicle is mentioned in the policy document and the maximum amount that can be claimed. The user then contacts the vendor regarding his claim which gets processed further.
  1. Surety against costly breakdowns and unexpected repairs
  2. No extra charge, no hidden costs for availing buyer surety warranty program
  3. Hassle Free service and trusted quality
  4. Pan India Service available