Yes, the order can be cancelled within the first 5 Hrs after selecting the relevant reason, post which a dispute needs to be raised using My account. However, once an order is shipped, you will not be able to cancel the order.
Our courier partner will make 3 attempts to deliver the order, after that the order will be returned to the origin. The buyer needs to place a new order and the existing order will automatically get cancelled.
All Droom coupons are limited-time promotions and their validity is explicitly specified. You can also check terms and condition of each promotion for more details.