Droom is a self-service platform enabling all sellers to update their online showroom through Droom mobile app or website.
To get world class service support, please keep the following information ready:
DID or Dealer ID
is a unique identification number given to every pro-seller at the time of account creation. A seller can find his DID in StoreManager.
Phone Number
a seller must know his registered phone number at Droom
Email ID
a seller should have an access to email and must know the registered email id on Droom
Seller Self Help Tools & Resources
Seller Central
Check Seller Central to know basic answers for
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FAQs
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Seller policies & rules
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Seller selling tips
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Seller signup/login
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Available at http://droom.in
(See Bottom of the page)
Droom University
It is an educational and informational institute providing inherent knowledge about the platform.
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Self training platform
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How to upload a listing
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Droom policies
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Seller signup/login
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Available at StoreManager
http://droom.in/droom-university
StoreManager
It is an interactive self service tool that allows a seller to see all business details.
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Advance business analytics.
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Listing summary & transaction summary
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Payment details
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Seller signup/login
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Available at Droom account
http://droom.in/storemanager
Need Our Assistance
Seller Support For Specific Topics
We strongly believe in self service and encourage every seller to take advantage of all the available tools and resources to expand their business with Droom
Catalog Support
A seller can upload product listing easily on Droom using our userfriendly mobile app and website anywhere, anytime, on any device. In case a seller faces any issue in uploading listings or want to make a bulk upload write us at catalog@droom.in for catalog support.
Billing and Payment Support
A seller can view the details about weekly net payment, payment status for different orders and more. However, for assistance write us at payments@droom.in
Deals and Promotion
In order to participate in Droom deals or promotions a seller can simply go to StoreManager and submit request directly or write us at deals@droom.in to get our help.
Auctions
Auctions are one of most popular pricing format at Droom. A seller can place a request to put the vehicle under Droom Auctions using StoreManager or write us at auction@droom.in for our help.