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Droom’s Best Match Subscription (“Subscription”) is a special program through which the buyer gets a curated experience of buying a vehicle and it enables the buyer to submit Requirement, Match, and Buy the desired vehicle according to his/her specific requirements. This allows the buyer to only see the relevant matches against his requirement, and also get assistance from Droom’s Auto Experts in buying the desired vehicle.
A Best Match goes through all aspects for buyer protection by Droom: Verified Seller; Verified Documents; Verified and finally negotiated price; Tentative date and time of delivery; 20-30 additional parameters for buyer protection. This is done to provide the best buyer experience.
The price for this Best Match Subscription is Rs. 499 (inc. GST) for all two-wheeler vehicles and Rs. 999 (inc. GST) for all four-wheeler vehicles. During this program, the buyer has access up to 4 Verified Matches out of the total vehicles matching the requirements within the Subscription period of 30 days from the date of the Best Match Subscription order.
The buyer is eligible for a 100% cashback on the Best Match Subscription Fee of Rs. 499 or Rs. 999 (inc. GST) post a confirmed vehicle delivery.
The Subscription amount paid by the buyer is covered under Money Back Guarantee Program which allows the buyer to be eligible for a full refund in case of a refund claim is raised using the website/app features within the stipulated time period provided. Below are the terms applicable in case of a refund request:-
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