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Droom stands with each buyer with its world-class buyer protection program. Whether you choose to pay the Token Amount (2% - 3% as per category) or the full purchase amount via Droom, it will be covered under Droom Buyer Protection and the buyer can get the full refund of the money paid as token amount or full transaction amount to a seller via our online platform.
If a transaction does not close due to the following reasons, buyer gets the full refund of the Token Amount or the full transaction amount paid to seller via droom.:
Droom does not release token amount to the seller, unless the buyer confirms that the transaction has been closed successfully or does not inform us about any issues until the Transaction Closure Period has expired.