Maruti Suzuki Arena dealerships have completed three years in the Indian market. In the past three years, the company expanded its dealer network by inaugurating 745 Arena showrooms with more than 2300 dealerships overall across the country. Being introduced in 2017, Maruti Suzuki Arena showrooms are equipped with state-of-the-art modern gadgets which allow customers to customize and get detailed information digitally about the specifications and attributes of Maruti Suzuki cars. Presently, vehicles such as Alto, S-Presso, WagonR, Celerio, CelerioX, Swift, Dzire, Vitara Brezza and Ertiga are sold via Arena dealer network.
Speaking on the success of ARENA, Mr. Shashank Srivastava, Executive Director (Marketing & Sales), Maruti Suzuki India Limited, said,“Maruti Suzuki ARENA was launched after listening to and meeting the expectations of a modern, dynamic and young audience.Celebrating its third anniversary today fills all of us with great pride as it marks a transformation of our network and is testimony of our commitment to customer satisfaction - the single-largest motivation behind our expansion, innovation and design. We are delighted to celebrate over 745 Maruti Suzuki ARENA showrooms and look forward to offer more revolutionary customer car buying experiences.” Maruti Suzuki Arena showrooms are focusing on customer safety as the topmost priority by enforcing strict sanitization SOPs across the country.
"The customers are provided with a seamless offline to online transition, from showrooms to the intuitive and streamlined website that averages 6.48 million visits a month. At showrooms, the touch-screen navigation portal remembers customer preferences and the customization options offered by i-Create which allows the customers to design their car. All Maruti Suzuki ARENA showrooms are not only equipped with the best of technology, they are also designed to make customers completely comfortable. Customers’ experiences are further enhanced by the friendly and helpful Relationship Managers, Owner’s Lounge and a Cafe Consultation Zone, once again reinforcing Maruti Suzuki’s determination to serve their customers well and effectively," said Maruti Suzuki in an official statement.
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A mechanical engineering dropout by choice, Mayank has been in the auto journalism biz for the past 8 years. He is currently working as an Associate Editor at Droom Discovery and covering each and every aspect of the auto industry. He has worked with a plethora of renowned Auto brands in his illustrious career so far. Being a student of English Literature, his mantras of success are the Never-Say-Never attitude and self-confidence. Mayank likes to travel, read books and listen to music during his free time.
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