Seller Support For General Topics

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Droom is a self-service platform enabling all sellers to update their online showroom through Droom mobile app or website.

To get world class service support, please keep the following information ready:

DID or Dealer ID

is a unique identification number given to every pro-seller at the time of account creation. A seller can find his DID in StoreManager.

Phone Number

a seller must know his registered phone number at Droom

Email ID

a seller should have an access to email and must know the registered email id on Droom

Seller Self Help Tools & Resources

Seller Central

Check Seller Central to know basic answers for

  • FAQs

  • Seller policies & rules

  • Seller selling tips

  • Seller signup/login

  • Available at
    (See Bottom of the page)

Droom University

It is an educational and informational institute providing inherent knowledge about the platform.


It is an interactive self service tool that allows a seller to see all business details.

  • Advance business analytics.

  • Listing summary & transaction summary

  • Payment details

  • Seller signup/login

  • Available at Droom account

Need Our Assistance

Seller Support For Specific Topics

We strongly believe in self service and encourage every seller to take advantage of all the available tools and resources to expand their business with Droom

Catalog Support

A seller can upload product listing easily on Droom using our userfriendly mobile app and website anywhere, anytime, on any device. In case a seller faces any issue in uploading listings or want to make a bulk upload write us at for catalog support.

Billing and Payment Support

A seller can view the details about weekly net payment, payment status for different orders and more. However, for assistance write us at

Deals and Promotion

In order to participate in Droom deals or promotions a seller can simply go to StoreManager and submit request directly or write us at to get our help.


Auctions are one of most popular pricing format at Droom. A seller can place a request to put the vehicle under Droom Auctions using StoreManager or write us at for our help.