Car Care & Detailing

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DheerajKundalwalhuw4
Certified Buyer

Everything was Pathetic Wastage of money and time and also insulting I got my car serviced from xcarz (http://www.xcarz.in/) which has tied up with Cross Roads India Assistance Pvt. Ltd. First of all I didn't got any response on the day when I opted for service instead I got a call two days after from some random person who said was calling on behalf of Crossroad that I will get service 1 day later Next day still I didn't got any response then I inquired about where should I talk to Somehow I figured out that xcarz (http://www.xcarz.in/) these guys will be providing me service Owner of this service center is very polite and gentle person But they have uneducated, non professional, manner less and pathetic staff They took my car for service and told me I will get my car at 5 pm evening At 6 40 Pm I called them and asked about my car in response they said We haven't received payment from Cross Roads India Assistance Pvt. Ltd so we can't relieve your car and If you want your car then call them and ask them to do the payment Somehow this matter got sorted out 1 person from Xcarz left with my car from service center. He took 42 mins to cover the distance of 3.6 kms I still accepted it When I received my car I saw heavy mud stains in Leg room area beside driver seat I immediately called their owner and sent him Pics of those stains He accepted his mistake and asked me to bring back my vehicle next to next day 2 days later I personally took my car to their service center When I reached there and told a staff member about the case He immediately refused and said In no world they can make this mistake and I don't have enough common sense to judge if this type of mistake can be made.(He was not aware that I already had a discussion with his boss and he accepted his mistake) I felt that it was quite insulting as a customer who was Firstly paying and then getting this to hear if he complains about service In all this process I car mobile charger is also missing which I forgot to take out of my car at the time of hand over Xcars has completely refused that they have my asset I am really not satisfied at all Service done by this vendor of Cross Roads India Assistance Pvt. Ltd. was worst then service done by road side vendors I would expect that some kind of action should be taken for this

DheerajKundalwalhuw4
Certified Buyer

Everything was Pathetic Wastage of money and time and also insulting I got my car serviced from xcarz (http://www.xcarz.in/) which has tied up with Cross Roads India Assistance Pvt. Ltd. First of all I didn't got any response on the day when I opted for service instead I got a call two days after from some random person who said was calling on behalf of Crossroad that I will get service 1 day later Next day still I didn't got any response then I inquired about where should I talk to Somehow I figured out that xcarz (http://www.xcarz.in/) these guys will be providing me service Owner of this service center is very polite and gentle person But they have uneducated, non professional, manner less and pathetic staff They took my car for service and told me I will get my car at 5 pm evening At 6 40 Pm I called them and asked about my car in response they said We haven't received payment from Cross Roads India Assistance Pvt. Ltd so we can't relieve your car and If you want your car then call them and ask them to do the payment Somehow this matter got sorted out 1 person from Xcarz left with my car from service center. He took 42 mins to cover the distance of 3.6 kms I still accepted it When I received my car I saw heavy mud stains in Leg room area beside driver seat I immediately called their owner and sent him Pics of those stains He accepted his mistake and asked me to bring back my vehicle next to next day 2 days later I personally took my car to their service center When I reached there and told a staff member about the case He immediately refused and said In no world they can make this mistake and I don't have enough common sense to judge if this type of mistake can be made.(He was not aware that I already had a discussion with his boss and he accepted his mistake) I felt that it was quite insulting as a customer who was Firstly paying and then getting this to hear if he complains about service In all this process I car mobile charger is also missing which I forgot to take out of my car at the time of hand over Xcars has completely refused that they have my asset I am really not satisfied at all Service done by this vendor of Cross Roads India Assistance Pvt. Ltd. was worst then service done by road side vendors I would expect that some kind of action should be taken for this

DheerajKundalwalhuw4
Certified Buyer

Everything was Pathetic Wastage of money and time and also insulting I got my car serviced from xcarz (http://www.xcarz.in/) which has tied up with Cross Roads India Assistance Pvt. Ltd. First of all I didn't got any response on the day when I opted for service instead I got a call two days after from some random person who said was calling on behalf of Crossroad that I will get service 1 day later Next day still I didn't got any response then I inquired about where should I talk to Somehow I figured out that xcarz (http://www.xcarz.in/) these guys will be providing me service Owner of this service center is very polite and gentle person But they have uneducated, non professional, manner less and pathetic staff They took my car for service and told me I will get my car at 5 pm evening At 6 40 Pm I called them and asked about my car in response they said We haven't received payment from Cross Roads India Assistance Pvt. Ltd so we can't relieve your car and If you want your car then call them and ask them to do the payment Somehow this matter got sorted out 1 person from Xcarz left with my car from service center. He took 42 mins to cover the distance of 3.6 kms I still accepted it When I received my car I saw heavy mud stains in Leg room area beside driver seat I immediately called their owner and sent him Pics of those stains He accepted his mistake and asked me to bring back my vehicle next to next day 2 days later I personally took my car to their service center When I reached there and told a staff member about the case He immediately refused and said In no world they can make this mistake and I don't have enough common sense to judge if this type of mistake can be made.(He was not aware that I already had a discussion with his boss and he accepted his mistake) I felt that it was quite insulting as a customer who was Firstly paying and then getting this to hear if he complains about service In all this process I car mobile charger is also missing which I forgot to take out of my car at the time of hand over Xcars has completely refused that they have my asset I am really not satisfied at all Service done by this vendor of Cross Roads India Assistance Pvt. Ltd. was worst then service done by road side vendors I would expect that some kind of action should be taken for this

DheerajKundalwalhuw4
Certified Buyer

Everything was Pathetic Wastage of money and time and also insulting I got my car serviced from xcarz (http://www.xcarz.in/) which has tied up with Cross Roads India Assistance Pvt. Ltd. First of all I didn't got any response on the day when I opted for service instead I got a call two days after from some random person who said was calling on behalf of Crossroad that I will get service 1 day later Next day still I didn't got any response then I inquired about where should I talk to Somehow I figured out that xcarz (http://www.xcarz.in/) these guys will be providing me service Owner of this service center is very polite and gentle person But they have uneducated, non professional, manner less and pathetic staff They took my car for service and told me I will get my car at 5 pm evening At 6 40 Pm I called them and asked about my car in response they said We haven't received payment from Cross Roads India Assistance Pvt. Ltd so we can't relieve your car and If you want your car then call them and ask them to do the payment Somehow this matter got sorted out 1 person from Xcarz left with my car from service center. He took 42 mins to cover the distance of 3.6 kms I still accepted it When I received my car I saw heavy mud stains in Leg room area beside driver seat I immediately called their owner and sent him Pics of those stains He accepted his mistake and asked me to bring back my vehicle next to next day 2 days later I personally took my car to their service center When I reached there and told a staff member about the case He immediately refused and said In no world they can make this mistake and I don't have enough common sense to judge if this type of mistake can be made.(He was not aware that I already had a discussion with his boss and he accepted his mistake) I felt that it was quite insulting as a customer who was Firstly paying and then getting this to hear if he complains about service In all this process I car mobile charger is also missing which I forgot to take out of my car at the time of hand over Xcars has completely refused that they have my asset I am really not satisfied at all Service done by this vendor of Cross Roads India Assistance Pvt. Ltd. was worst then service done by road side vendors I would expect that some kind of action should be taken for this

DheerajKundalwalhuw4
Certified Buyer

Everything was Pathetic Wastage of money and time and also insulting I got my car serviced from xcarz (http://www.xcarz.in/) which has tied up with Cross Roads India Assistance Pvt. Ltd. First of all I didn't got any response on the day when I opted for service instead I got a call two days after from some random person who said was calling on behalf of Crossroad that I will get service 1 day later Next day still I didn't got any response then I inquired about where should I talk to Somehow I figured out that xcarz (http://www.xcarz.in/) these guys will be providing me service Owner of this service center is very polite and gentle person But they have uneducated, non professional, manner less and pathetic staff They took my car for service and told me I will get my car at 5 pm evening At 6 40 Pm I called them and asked about my car in response they said We haven't received payment from Cross Roads India Assistance Pvt. Ltd so we can't relieve your car and If you want your car then call them and ask them to do the payment Somehow this matter got sorted out 1 person from Xcarz left with my car from service center. He took 42 mins to cover the distance of 3.6 kms I still accepted it When I received my car I saw heavy mud stains in Leg room area beside driver seat I immediately called their owner and sent him Pics of those stains He accepted his mistake and asked me to bring back my vehicle next to next day 2 days later I personally took my car to their service center When I reached there and told a staff member about the case He immediately refused and said In no world they can make this mistake and I don't have enough common sense to judge if this type of mistake can be made.(He was not aware that I already had a discussion with his boss and he accepted his mistake) I felt that it was quite insulting as a customer who was Firstly paying and then getting this to hear if he complains about service In all this process I car mobile charger is also missing which I forgot to take out of my car at the time of hand over Xcars has completely refused that they have my asset I am really not satisfied at all Service done by this vendor of Cross Roads India Assistance Pvt. Ltd. was worst then service done by road side vendors I would expect that some kind of action should be taken for this

DheerajKundalwalhuw4
Certified Buyer

Everything was Pathetic Wastage of money and time and also insulting I got my car serviced from xcarz (http://www.xcarz.in/) which has tied up with Cross Roads India Assistance Pvt. Ltd. First of all I didn't got any response on the day when I opted for service instead I got a call two days after from some random person who said was calling on behalf of Crossroad that I will get service 1 day later Next day still I didn't got any response then I inquired about where should I talk to Somehow I figured out that xcarz (http://www.xcarz.in/) these guys will be providing me service Owner of this service center is very polite and gentle person But they have uneducated, non professional, manner less and pathetic staff They took my car for service and told me I will get my car at 5 pm evening At 6 40 Pm I called them and asked about my car in response they said We haven't received payment from Cross Roads India Assistance Pvt. Ltd so we can't relieve your car and If you want your car then call them and ask them to do the payment Somehow this matter got sorted out 1 person from Xcarz left with my car from service center. He took 42 mins to cover the distance of 3.6 kms I still accepted it When I received my car I saw heavy mud stains in Leg room area beside driver seat I immediately called their owner and sent him Pics of those stains He accepted his mistake and asked me to bring back my vehicle next to next day 2 days later I personally took my car to their service center When I reached there and told a staff member about the case He immediately refused and said In no world they can make this mistake and I don't have enough common sense to judge if this type of mistake can be made.(He was not aware that I already had a discussion with his boss and he accepted his mistake) I felt that it was quite insulting as a customer who was Firstly paying and then getting this to hear if he complains about service In all this process I car mobile charger is also missing which I forgot to take out of my car at the time of hand over Xcars has completely refused that they have my asset I am really not satisfied at all Service done by this vendor of Cross Roads India Assistance Pvt. Ltd. was worst then service done by road side vendors I would expect that some kind of action should be taken for this

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