According to me users' Experience depends upon the customer service that user receives. In my case, I was very lucky that I get customer service from Asmita Singh. Asmita Singh explained me each and every thing, she provided all the details to me. She is very patient, polite and possess great customer handling skills. 5/5 rating to droom is mainly because of Asmita Singh. Services of Droom is also great. No issues faced using Droom.in. I would suggest everyone to use Droom site to buy or sell vehicles. Droom Team and Asmita Singh Thanks for the wonderful experience.