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TERMS & CONDITIONS

  1. This offer (Hereinafter referred as “Offer”) is organized by Droom Technology Private Limited (“Company”) for the end customers (Hereinafter referred as “You”/” Your”/”User”/”Buyer”).
  2. The product purchased is expected to be delivered within 7 to 10 working days.
  3. This deal is applicable only for a 'single purchase in a year for all users', once the order is placed this will undergo an auto-verification process and the orders which do not meet this criteria will be cancelled.
  4. Please note that there is a limited inventory of product during this Offer in every hour. The coupon will only be visible till the stocks last. A new coupon will be activated every hour till the duration of this Offer.
  5. This is a limited quantity Offer (till stocks last) and cannot be combined with any other Offers active on Droom.in Website.
  6. Company does not take the responsibility of product quality, condition & authenticity of the product listed on the Website. Please contact manufacturer directly for any queries/complaints.
  7. Only 1 order per User can be placed under this Offer.
  8. Please note that this is a product sale only and the Company disclaims any rights or liabilities in regards to the product on Offer on the Website (including any manufacturing defects or any 3rd party liability).
  9. The Company disclaims all liabilities in regard to any health ailment, disease or any other loss or risk of any nature that may occur to any of the Users (including amy/all viruses) while usage of the product and the Company will not be liable in any manner whatsoever to any User or to any 3rd party.
  10. The product will consist of "Droom.in" logo and mark.
  11. All orders will undergo a verification process and the orders which do not meet any of the criteria’s mentioned in these T&C’s will be cancelled at Company’s sole discretion and any decisions in this regard shall be solely of the Company and shall be final and binding on the Buyer.
  12. Droom at its own discretion may ask for more information/documentation on email or on call before processing Your order.
  13. The product will be shipped and is expected to reach the Buyer within 7 working days provided there is no force majeure event (lockdown/act of god etc.) in which case the Company shall not be liable or bound to deliver the said product within the above-mentioned time period and the Company may in it’s sole decision cancel the said order(s) if it deems fit. The Company will not be liable for any damages/ refunds to any of the Buyer(s) in this regard.
  14. if You have any concern regarding the product received, please contact our customer support within 5 days from the date of delivery. once the said time period is over, the Company will not be liable or responsible for any grievances of the Buyer and the Company in its sole discretion may decide to act/not to act upon any grievances received from the Buyer in relation to the product. As stated above, any concerns related to the product quality, condition & authenticity of the product listed on the Website, please contact manufacturer directly for any queries/complaints directly as the Company is only selling the said product on it’s Website and is not liable for its quality and authenticity and the Company shall not entertain any queries/concerns regarding the same.
  15. The Company shall not be held liable for any manufacturing defect, quality and authenticity of the product and will not be liable in any manner to the Buyer.
  16. Company reserves the right to cancel Your order without explaining any reason(s). Any illicit means of placing multiple orders will result in disqualification from the Offer and the Company shall reserve the right to take any appropriate action(s) it deems fit solely at Your cost and consequences (attorney cost and legal costs included).
  17. For all warranty related queries, please consult the manufacturer of the product directly. Company will not be held responsible for any product related issues and the Company will not be liable in any manner for the same to the Buyer or any 3rd party or person.
  18. In case of any dispute which is raised by the Buyer, in any circumstances (including any unforeseen circumstances) the maximum liability of the Company shall be the amount paid by the User at the time of purchase of the product on the Website. In such case, Company may take upto five (05) business days in case of a refund of Your order.
  19. This Offer can only be availed with the online payment method only. There is no cod (cash on delivery) option available on this Offer.
  20. In case the packaging of product looks damaged, please do not accept the delivery & request courier guy to open packaging, also write a comment in 'proof of delivery' that the delivered product is damaged. Cancellation can be done at order placed status and delivered status only if product is damaged and the Buyer shares specific photos and descriptions on the same day the product is received.
  21. This is a consumer promotion only and any order deemed to have been placed for reselling purpose shall be cancelled by the Company and appropriate action shall be taken by the Company in whatever manner it deems fit solely at Your cost and consequences (attorney cost and legal costs included).
  22. Company’s decision shall be final and binding on the Buyer. Please Consult the Company’s dispute resolution team for any issues in regard to the product.
  23. For any support, contact our customer care on: 9650 08 08 08
  24. This Offer is valid only on Company Website and Company mobile application. however, Company has the right to change the Offer without explaining any reasons whatsoever to the User.