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With the presence of over 21.8k dealers, an extensive selection of over 250K automobiles, and over 10 million individual sellers in 1,100 cities across India, Droom is India's largest online automobile platform and among the largest E-commerce companies. Droom harnesses technology, data science, AI, and IoT driven ecosystem of products and services to lead a steady transformation of the online automobile sphere with trust, reliability, and convenience.

Droom simplifies the buying journey with precise touchpoints to know the buyer's requirement and offer precise solutions in the form of “Best Matches”.

Create vehicle requirement < Unlock match for inspection < Pay 3% token amount < Pay remaining payment on vehicle delivery at your doorstep

Droom Trust is all about establishing an independent and objective automobile e-commerce platform with 21st century AI machine learning tools. Experience independent, objective and unbiased pricing with Orange Book Value as Droom History brings vehicle historical records of over 200 Mil+ vehicles. All the vehicles listed online at Droom are put through a stringent 1,100-point Eco inspection for quality and performance certification. Under Droom Buyer protection, the company ensures hassle-free return, 6 months warranty with up to Rs. 50 lacs coverage and OBV buyback to build trust amongst its audience.

Droom brings to you a massive selection of 250K+ automobiles and over 10 million individual sellers in 1,100 cities across India. The company operates with 100% transparency to tell buyers the exact condition of a vehicle. No guesswork, no unnecessary hassles, just create your vehicle requirement to find the best vehicle matches for your precise requirement. Also, with Buyer Protection, the company ensures hassle-free return, 6 months warranty with up to Rs. 50 lacs coverage and OBV buyback.

Token Amount is a small part (3%) of the final selling price which a buyer pays beforehand. It is a commitment fee to unlock seller contact details as well as vehicle details which includes respective vehicle certification and reports. The token amount varies depending upon the vehicle category.

Droom brings 21st-century auto-financing loans and insurance services. All you have to do is go online to access the official Droom Loan & Insurance web page, fill in the respective details, and be done with paperless formalities within seconds. The company brings leading banks, NBFC’s, and all the reputed lenders under one roof for you. For seamless processing, you must possess all the necessary documents such as AADHAR number, PAN, Address proof, vehicle details, personal information, etc.

Visit https://droom.in/rsa to apply for Roadside Assistance. You can choose between the Basic and Premium package depending upon the respective package benefits to your liking and requirements.
For an extended warranty, you can simply visit the official Droom extended warranty page to opt for any of the packages available online. All you have to do is provide the basic vehicle information to secure vehicle repair costs with Droom’s extended warranty plans.

Droom Concierge services are tailor-made for people looking for assistance to get the RC transfer and RTO work done. It’s one of its kind services wherein you not only get expert assistance to select the right car but get total 360-degree solutions to sort all formalities of RC transfer and RTO work at nominal prices.

Droom has curated a transparent model for vehicle buying. Once a buyer pays the part of the final selling price in the form of a token amount, they get access to complete vehicle details along with seller details. The rest of the selling price is directly paid to the seller within the Transaction Closure Period (3-5 days) by the buyer for keys handover.

Under Buyer protection, a buyer gets free vehicle cover of up to ₹50 Lacs for specific vehicles and can choose to return the vehicle within 6 months. In case a buyer wants to return the purchased vehicle, the company takes the vehicle back according to the current OBV vehicle estimation.

Trusted by over 527 million users worldwide and leading OEMs, Orange Book Value is the de-facto used vehicle price estimation tool online. Based on 21st century AI machine learning, it generates a Fair Market Price of any used vehicle within 10 seconds. Buyers can even get a 20% higher used vehicle price with OBV price estimation before selling it to auto-dealers or others.

Eco inspection is a 1,100 points exhaustive inspection checkup carried out by industry experts to determine the true condition and performance of a vehicle. Anyone looking to evaluate their vehicle can schedule an ECO inspection online to receive doorstep services. A digital inspection report is generated post-inspection to be shared for the reference of vehicle owners.

Droom History is an extensive library of over 200 Mn+ vehicles. It provides vehicle information covering over 50 different history records. From flood damage, accident history, service log, theft history, loan & insurance history, and other sets of important information, you get total access to the vehicle’s past to know its real condition and worth.

Under Droom Buyer Protection, the token amount and the full selling amount, if paid by a buyer, are secured to be refunded in case a buyer chooses to cancel the deal for misleading vehicle information or insufficient documents.

If a buyer chooses to return the vehicle, the company takes back the vehicle according to the current OBV used vehicle valuation.

It is advised for the buyers to check all the necessary documents such as insurance cover, existing loan papers, service logs, RTO documents, and all once they get in contact with the seller post paying the token amount. You can also opt for the Droom History report to find all the pertinent details and vehicle documents within 10 seconds.

You can raise a dispute by logging into “My Account/Store Manager”. Select between buying or selling depending upon if you are a buyer or a seller, choose the respective order, and raise the dispute to get swift solutions for your queries.

As a part of the last mile fulfillment services, with Droom velocity, the company delivers the car to the registered home address of the buyer. The car is shined and buffed to be delivered in a pristine condition to match up with the excitement of buyers getting their dream car at home.