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Roadside assistance or breakdown coverage is the service used to assist an operator facing a mechanical failure in the vehicle. No doubt, the motor drivers are capable to serve minor repairs. But with the advancement in technology, the automobiles offer a complicated and complex architecture, making the repair process difficult. This bought the introduction to the Roadside Assistance. The buyer can register for a roadside assistance service, either at the time of purchasing a vehicle or later can register for this service.
The age of the vehicle will define the cost of the roadside assistance service. With time, the mechanical problems tend to increase in the vehicle. Whereas, a newly purchased vehicle even gets complementary services and support from the brand itself.
Read the complete roadside assistance buyer guide in detail. List the benefits and add-on services, if any provided by the service provider. Along with this, check the actual cost of the program that you will have to pay for the service.
Most of the roadside assistance package has a limit to the number of times the service can be facilitated. So, before finalizing the plan, it is recommended to analyze your need of purchasing the roadside assistance.
Check and confirm the actual serviceable clauses of the assistance program. This includes the concerns entertained, limit to repair, parts and supplies provided. For example: some of the vendors provide fuel supply of up to 5 liters in case the vehicle running dry.
The customer must purchase a roadside assistance to match the vehicle’s requirement. The cost of service plan is based on the type, age, condition of the vehicle. Also, study the terms and conditions thoroughly.
Go through, the review and rating of the vendor. This will help you to get the insights, including the strength and limitations of a service program.
The services constitute the basic bike’s roadside assistance, premium bikes roadside assistance, basic cars roadside assistance, premium cars roadside assistance, combo cars roadside assistance and more, to meet your preferences and priorities.
Make a call to the vehicle insurer for help and they will send a service technician to your location in minimal time. Most of the services are free but, in some exceptional cases the customer will have to bear the cost of repair. Considering an example; towing shall be provided by cranes and the customer will have to bear the cost.
Some vendors do provide taxi assistance and hotel accommodation in certain scenarios. This provision is worth, especially during the monsoon season, when a vehicle is more susceptible to breakdown.
The providers for a Roadside Assistance service include;
Some vehicle manufacturers provide roadside assistance as an added benefit on the purchase of the vehicle. However, features like the cover time, facilities offered, and terms are variable for different manufacturers.
Some of the insurance organizations provide roadside assistance as a complimentary service with the purchase of an insurance for your vehicle.
The online auto marketplace like Droom.in provide multiple options for such services in accordance to requirement and budget. Get details of the services offered by different vendors for the 4-wheeler and 2-wheeler categories.
The roadside assistance is readily available for almost all categories of vehicles. You can either surf online on scour sites like Droom.in or else get in touch with organizations offering the service.
Some agencies offer unlimited services where as other restricts the number of visits. The details to the number of services is available on the related service detail page.
If the concern is minor, it will be repaired at the roadside or else the vehicle will be taken to the service center.
Yes, but the customer will have to share the registration number of the vehicle for which the service is purchased.
The list of all serviceable locations is provided on the service detail page of the respective service.
No, the Roadside Assistance is meant for private vehicles only.
Most of the service provider hesitate to offer cover to aged vehicle above five years or else charge high for the service.