The court said complaints need to be addressed and offenders must be penalised.

The Bombay High Court said that the state government and the BMC should form a grievance redressal mechanism to ensure complaints about abandoned and improperly parked vehicles are addressed, and in cases where there is an offence, the person responsible must be penalised.

A division bench chaired by Justices Abhay Oka and Riyaz Chagla was responding to a public interest litigation filed by a Goregaon resident, Tekchand Khanchandani, on abandoned and illegally parked vehicles and other related issues. There will be mechanisms set in place by September 19, 2018 include a toll-free number and dedicated email address exclusively for complaints on abandoned/illegally parked vehicles, and SMS and WhatsApp facilities for citizens to report on these issues.

The high court also directed the BMC and state government to maintain a register of the complaints received, provide a complaint number and note down the action taken. Those guilty will face the consequences under the provisions of the Motor Vehicles Act, the Motor Vehicles Rule, and the Maharashtra Police Act.

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