Ola Electric has announced that it will re-open the purchase window for its upcoming S1 and S1 Pro scooters from December 16, 2021 in the country. It has postponed the purchase window for new orders by one and a half months as the scheduled date was November 1. The reason behind deferring the purchase window is said to be Ola's focus on the delivery of the Ola scooter to existing customers and reducing the rising waiting period. Though for the existing Ola electric scooter customers, the final payment window remains unchanged from November 10.
"India is going electric all at once. We’ve received unprecedented demand for our Ola S1 and S1 Pro scooters and are currently busy fulfilling existing orders. We will be opening our purchase window for fresh orders on 16th December, 2021. We will reach out to you in the coming weeks to schedule your test ride. Note that if you have already paid ₹20,000 and secured your scooter during our first purchase window on 15th and 16th September, then there is no change for you. As communicated earlier, your final payment window will open from 10th November onwards based on our previous communication to you and your scooter is on track to reach you within the delivery window already communicated to you," said the company in an official statement.
"For fresh orders from ‘reservers’ who have paid Rs 499 but are yet to start their purchase process, we will open the purchase on Dec 16th, 2021. This reset has been done to ensure minimal wait times between their purchase and delivery and to priorities fulfilling existing customer orders. We thank every customer who has joined our "Mission Electric. Our Ola S1 and S1 Pro scooters received unprecedented demand when we opened our purchase on Sep 15-16 and we are currently hard at work building and delivering these existing orders as per the delivery windows committed, which remain on track and unchanged. As already communicated earlier, there is no change in the final payment or delivery window for our existing customers (who paid Rs 20,000 in the last window of Sep 15-16). For these existing customers, their purchase will open from Nov 10th onwards, along with test rides across various locations, for them to complete their purchase process before their delivery," Ola said in a statement to ETAuto.