Hyundai Motor India Limited (HMIL) has announced initiatives aimed at promoting the safety and welfare of its customers, employees, dealer partners, vendor partners in the wake of a challenging environment due to the Coronavirus epidemic. Prime Minister Narendra Modi talked about combating the COVID-19 with active citizen participation and Hyundai agrees with it. SS Kim, MD & CEO, Hyundai Motor India said, “Hyundai is a socially responsible brand and life time partner of its stakeholders. Our vision ‘Progress for Humanity’ dictates that we are here to do right things for Humanity. In these testing times it is imperative that we act upon these strong virtues for the betterment of society and communities by instilling the spirit of discipline and resilience.”
Hyundai Motor has put in effective measures across its establishments in India to minimize the Coronavirus epidemic. The Korean automaker has advised to prioritise the welfare of the employees and meeting customer expectations through practices such as remote working, shared working etc. The company has stepped up preventive screening and all protocols related to sanitisation, hygiene, health, cleanliness and safety as directed by State and Local Authorities. Over the past weeks, HMIL is deploying effective measures for educating employees and families while setting up Thermal Screening, restricting visitors, regulating travel, and setting up Emergency Response and Management team to meet contingencies. Hyundai has advised the dealer and the vendor partners to strictly follow similar advisories.
Mr Kim further said ““HMIL understands its responsibility to provide uninterrupted service to customers in these challenging times. Accordingly, our 24X7 road side assistance will be available for customers to ensure help in case of any emergency if required. Further, for our customers who were unable to avail of vehicle’s Warranty / Extended Warranty / Free Service due to Health Emergency or Dealership shutdown in affected cities, HMIL will offer extended support of 2 months.”
Hyundai motors has deployed more than 1000 Doorstep Advantage Bikes / Emergency Road Service cars from Dealers to reach customers for assistance in case of emergency and minor repairs.