Hyundai India has introduced the 'Wonder Warranty' option for its all-electric Kona SUV in the country. The company has rolled out three plans to choose from: 3 years/Unlimited kms, 4 years/60000 kms and 5 years/50000 kms. However, the standard battery warranty for 8 years/160000 kms will remain applicable irrespective of the Wonder Warranty option chosen. All the existing customers have an option to choose wonder warranty and get the benefits without paying any extra cost. Hyundai Kona electric has no direct rival in the Indian market as of now.
Commenting on the scheme for KONA Electric, Mr. Tarun Garg, Director – Sales, Marketing & Service, said, “Hyundai has always kept its customers at the highest pedestal and offered unmatched customer experience. The Hyundai KONA has pioneered in the Future Mobility and Green Mobility space. In line with the response we have received for India’s First Fully Electric SUV, we have introduced the Wonder Warranty scheme which elevates after-sales customer experience by offering them the freedom of choice and provide a Complete Peace of Mind.” Hyundai has also installed 7.2KW AC chargers at more than 50 dealerships in 30 cities. Further, each Hyundai Kona is provided with 7.2 KW AC charger for charging at customer’s residence in 6 hours 10 minutes.
The company has also developed the industry first ‘Vehicle to Vehicle (V2V)’ charging facility to provide customers anywhere anytime charging in several cities like Delhi, Chennai, Mumbai and Bengaluru. Portable Chargers are also available for emergency charging support (Through Roadside Assistance partner) at Delhi and Bengaluru. It has also introduced a slew of customer friendly initiatives in the form of online service booking, vehicle status update via WhatsApp, pick and drop from home/office and online payment facility. Hyundai has been ranked No.1 by JD Power in Customer Service Index (CSI) study for 3 years in a row. It currently has a strong network of 1310 workshops across the country.
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