BMW India has extended warranty and service packages for all its customers in the country. All BMW and Mini customers whose warranty and Service/Repair Inclusive packages expire between 31 March 2021 to 29 June 2021, have been extended upto 30 June 2021. There are three Service Inclusive packages available namely Oil Service Inclusive, Service Inclusive Basic and Service Inclusive Plus. Customers can pick any one for a duration/mileage of their choice starting from 3 yrs/40,000 kms and extendable up to 10 yrs/200,000 kms.
Mr. Vikram Pawah, President, BMW Group India said, “At BMW Group, we stand together – because that is our culture and a strong value system which has always stood the test of time. We have once again undertaken comprehensive measures to support our customers to ensure a hassle-free ownership experience of their BMW and MINI vehicles during this unprecedented time. With a network of dedicated dealer partners, expert teams and strong processes, we will make consistent efforts in ensuring complete peace of mind, both on and off the road.” With Repair Inclusive, the standard warranty on a vehicle can be extended even after the initial period of 24 months for unlimited mileage upto a period of 6 years.
BMW Group India dealer network undertakes intensive sanitization which involves the sanitization of workshops, showrooms and vehicles. The standard operating procedure defines sanitization of all defined ‘High Touchpoints’ (Door handles, Power Windows, Steering wheel, Gear lever, Seats etc). BMW and Mini dealerships have enabled safe test drive experience for all customers. Exhaustive decontamination of all test-drive vehicles will be undertaken before and after test-drives. The guidelines also comprise of necessary placement of disinfectant wipes and hand sanitizers in all test-drive cars at all times and use of air-conditioning with fresh air intake mode activated to reduce the risks.
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