Droom offers each seller an easy to use platform that allows him/her to take hold of entire business through a single point. Store Manager is an auto dealer’s self-service panel to manage his end to end business online with Droom.
Store Manager for Pro-seller Business offers a customized experience for pro-seller with business account. This will equip an business to have more visibility across their Dealer network and help in better management.
The Store Manager account for a Pro-Seller Business will have a customized dashboard and left navigation menu with the following:
Home – This tab navigates the user to Pro-Seller Business dashboard.
Home tab gives the following details:
- Total dealers, orders, listings, revenue generated by the entire dealer network
- Graphical representation of their transactions to see growth over a period
- Refunded, cancelled, disputed, completed orders against total orders is represented graphically
- Star performers of the month, based on the number of orders received for that month
- Best selling vehicles, based on the units sold of each MMYT
- Graphical representation of number of orders received marked, against each quarter, month or week.
- Associated dealer network, with details like dealer’s name, location, number of active listings, orders in different statuses like committed, completed and refunded. They will also act as a gateway to view associated dealer’s listings and orders based on each status
- Option to search associated dealers by location
- There will also be an option to search associated dealer by handle or business name and view corresponding dealers dashboard/home
Dealer Network – This tab navigates the Pro-Seller Business user to Dealer Network section which allows them to view and add pro-sellers under their Pro-Seller Business on Droom. Pro-Seller Business will be able to do the following from this tab
- Search an existing pro-seller account with Droom and invite to join their network
- Invite a new pro-seller to register with Droom and join its network
- See the list of all pro-sellers who are added to the network with basic details and links to see their respective dashboards, listings and orders
- Upload and maintain a list of offline dealers
- View the list of all offline dealers added
- Pro-Seller Business can transfer miles to a pro-seller in its network
Droom Miles – This tab navigates the Pro-Seller Business users to Droom miles. Pro-Seller Business can buy and transfer generic miles.
Steps to Transfer Miles to a Pro-Seller
Pro-seller Business would be able to transfer generic miles to an associated pro-seller. In case a pro-seller Business does not have droom miles to transfer they can purchase the same via express check out & transfer them to the same pro-seller.
Settings – This tab navigates to settings page where Business can manage their company profile and KYC.
Listings – This tab allows an Business user to view all listings which are created by the associated pro-sellers. As an Business pro-seller, you can filter the view for all pro-sellers in your network and see their listings. By default, any listing made by the Pro-seller Business account itself would appear in this tab.
Following are the listing details that you would see on click of a seller`s Listings details:
- DLID
- Listing Status
- MMYT
- Colour (in case of new)
- Selling Price
Order – This tab helps an Pro-seller Business user to view all orders along with statuses that associated pro-sellers have received. As a Pro-seller Business, you would be able to filter the view for all pro-sellers in your network and see orders of the associated dealers. By default, any orders made by the Pro-seller Business account itself would appear in this tab.
Following are the listing details that you would see on click of a seller`s order details:
- Order ID
- DLID
- Order Status
- MMYT
- Colour
- Quantity sold
- Selling Price
Billing and Payment Reports – This tab navigates to the billing and payment section, where Pro-seller Business can see their and associated dealers’ BPP section and reports. A Pro-seller Business account user can see the billing and payment reports for all pro-sellers in its network. There is a filter on top to select a specific pro-seller account. Pro-seller business user can select an associated pro-seller from the filter & view the payout history & download the invoice as well.