Terms & Condition for Deals, Offers & Pricing Formats

Droom Deals, Offers & Pricing Formats

For Buyer

  1. Any Droom offer cannot be combined with any other offer concurrently running at Droom
  2. Limited quantity available until sold
  3. Droom reserves the right to cancel your order and refund your amount without explaining any reason(s)
  4. Only one order per registered user
  5. Droom may ask for more information before processing your order
  6. This offer/deal can end anytime without prior notice
  7. Droom does not take any responsibility of the item condition, authenticity or validity of documents
  8. Full transaction is considered closed once buyer and seller meet and complete their obligations
  1. Please refer to the item checklist before you meet seller for the successful transaction closure
  2. The item will not be shipped unless mentioned explicitly otherwise
  3. Buyer is responsible for reaching out to seller and coordinating the transaction closure process
  4. Buyer and seller are responsible for following all the rules and regulations prescribed by RTO for buying, selling, transferring ownership and registration
  5. Buyer will be responsible for any insurance required by law
  6. There may be additional costs involved for transfer, registration and other services – all these will be borne by the buyer.
  7. Please note: for any support, contact our customer care on: 1800 407 070707
  8. Droom’s decision is final – please consult our dispute resolution team for any issues
  9. Previous buyers of products under promotional offers from Droom will be subject to inquiry and would be barred from purchasing any products from that deal. Please check the detailed T and C under every promotion.

For Seller

  1. For vehicles under deals and promotions, it may take up to 3-5 working days before the vehicle delivery happens.
  2. Any dealer found abusing/misusing the Droom platform or promotions will be suspended and may face legal action.
  3. Dealers are not allowed to sell to or buy from their friends and family under any of the Droom promotions. Violation of this rule will straightaway lead to suspension of the seller’s account.
  4. Only KYC verified sellers can participate in Droom deals and promotions. To know more about KYC Verification, please click here
  5. Dealers should refrain from bribing/collaborating with any of the droom employees or customers for undue benefit. Any such action will lead to suspension
  1. In case of any policy violation, Droom reserves the rights to cancel any order while the seller will still be liable to pay selling fees to Droom.
  2. One seller should have only one account with Droom. Any seller with multiple accounts or trying to have multiple accounts with Droom will be suspended and be liable to legal action.
  3. If any dealer agrees to hold any automobile for certain duration of time for any of Droom’s deals and promotions but does not keep his word, his account with Droom will be suspended.
  4. The seller payments are paid in the next Weekly Payment Cycle, after the completion of order.

For Grand Sale Auto Deal

  1. This offer can't be combined with any other offer
  2. Limited quantity or until sold
  3. Post purchase you will be contacted by the vendor or Droom, in case you are not contactable, your order will get cancelled after 10 Days
  4. Droom reserve the right to cancel your order and refund you the amount without explaining any reason (s)
  5. Droom may ask for more information before processing your order
  6. The vendor payment will be paid out as per Droom's payment policy and after Droom's verification process
  7. Vehicles which are up to 7 years old or run less than 75,000 km from the date of first sale, are eligible for Warranty & Road Side Assistance and the vehicle sale invoice shall be the conclusive proof of same
  8. Droom's buyer verification process will be before and/or after the transaction and can be on the phone or in person. In case the order is executed without going through the verification process, then Droom will not be liable to pay for the same
  1. If Droom finds any cheating, fictitious transactions, collusion, or any other malpractices, then Droom deserves the right to cancel any such transactions
  2. Droom will not approve any transactions unless they go through Droom's buyer verification process and documents required are submitted to the Droom team
  3. This offer/deal can end anytime with without prior notice
  4. This offer can only be availed with the payment method and options mentioned in listing details or deal page
  5. Buyer is responsible for reaching out to vendor and coordinate the transaction closure process
  6. Previous buyers of products under promotional offers from Droom will be subject to inquiry and would be barred from purchasing any products on Grand Sale Auto
  7. Droom's decision is final, please consult our support team for any issues at 1800 407 070707

For Get Set Helmet Deal

  1. Single Order Per User Only
  2. The Item will be Shipped and Expected to reach buyer in minimum 20 working days
  3. This Is a Single Product Offer Only and Can’t Be Combined with Any Other Offers
  4. Droom Reserve the Right to Cancel Your Order Without Explaining Any Reason (S). Any Illicit Means of placing multiple orders with single registered e-mail address result in disqualification from the "Get Set Helmet"
  5. There is no return or cancellation policy on this Item. In case you receive a damaged product, we will return the amount at which you purchased the Helmet.
  6. Droom Is Not Responsible for Any Injury/ Death Caused Due to An Accident After Wearing This Helmet
  7. For All Warranty, Related Queries Please Consult the Manufacturer
  8. In Case of Any Dispute the Maximum Liability of Droom Is only till the amount that is paid by the buyer
  1. Buyer Details will be Checked and Verified By Our Verification Team. Droom May Ask for More Information Before Processing Your Order
  2. This Offer/Deal Can End Anytime with Or Without Prior Notice
  3. Droom Does Not Take Any Responsibility of The Item Condition, Quality or Authenticity
  4. This Offer Can Only Be Availed with The Online Payment Method Only. There Is No COD (Cash on Delivery) Option Available
  5. This Is a Consumer Promotion Only and Any Order Deemed to Have Been Placed for Reselling Purpose Shall Be Cancelled
  6. There Will Be No Additional Costs Involved in Shipment of The Product
  7. Droom’s Decision Is Final – Please Consult Our Dispute Resolution Team for Any Issues
  8. Previous Buyers of Products Under Promotional Offers from Droom Will Be Subject to Inquiry and Would Be Barred from Purchasing Any Products on Get Set Helmet Deal
  9. Please Note: For Any Support, Contact Our Customer Care On: 1800 407 070707
  10. This Offer Is Valid Only on Droom Website and Droom Mobile Application. However, Droom Has Right to Change the Offer Without Explaining Any Reasons